We will provide you with great service because we are passionate about what we do and promise to always give you honest and helpful advice. We do this by finding out what you expect from us and working long and hard to deliver results. We will also respond quickly to all your enquiries and will really listen to what you want, value your feedback and take it on board.
We think companies that say they get the service experience right 100% of the time are either lying or don't understand their own business. But what we always do 100% of the time is care about the service we deliver. We incentivise our staff to not just deliver on sales figures but on our service promises. If we make a mistake, we won't hide it, we'll put our hands up and fix it - at our expense. If you think we could do something better, just tell us. And guess what, because we try so hard, most of the time we do get it right and have a lot of happy customers, just check our testimonials.
our professionalism
We are members of most major professional bodies within the sectors we work, so our clients can put their trust in us completely. Unfortunately, it is not yet UK legislation for all agents to be monitored by a regulated body and there are a lot of shoddy operators out there. Centrick Property is voluntarily regulated because we understand the importance of having a professional team, offering a professional service and giving our clients peace of mind.
We value the importance of staff training. All our staff undertake professional industry qualifications, not just the management team. This means that you can be sure of a knowledgable and professional service from us all. We continually look for new and innovative approaches to marketing your property, so that you can stand out from the competition. We will always give you honest advice, even if it's not good news.
all-round property expertise
We don't just specialise in one area, we have excellent knowledge and expertise in most property sectors. So, if it's better for you to sell rather than rent, we can advise you of all your options, not just the one you enquired about. If you have a problem with your current block management agent that is affecting your rental value or holding up your sale, we have an experienced block management team that can offer free advice to get things resolved. Or, if you are already one of our estate management clients that wants to sell or rent, then you are definitely speaking to the right people - and what's more we offer loyalty discounts to all existing clients. You want the best property agent in the business – we want to be that agent! It’s what makes us get out of bed in the morning!