An award-winning Nottinghamshire IT company is celebrating its 15th anniversary after growing from humble beginnings.
The leading IT support and cyber security company, Your IT Department, was founded by colleagues and friends Lee Hewson and Simon Cox in 2009.
From that initial partnership, the business now employs 24 staff and has an annual turnover of £2.4M. The company has seen its client base grow to more than 100 businesses, supporting over 2,000 individual staff members.
Your IT Department, which is based in Eastwood, was recently named No.1 in the Midlands among companies providing managed IT services.
Managing Director Lee Hewson recalled how the business began in a small office in a Nottingham business centre.
“Initially, it was just me and Simon in a tiny office under the stairs of Mercury House in Basford,”
said Lee.
“I never dreamt that 15 years later the company would have grown so successfully, with an annual turnover of more than £2M. It’s definitely a testament to the hard work of everyone involved in delivering excellent customer service.”
Your IT Department is one of just five companies to be shortlisted in the ‘Excellence in Customer Service’ category in this year’s Nottinghamshire Business Awards run by the East Midlands Chamber. The company won the category in 2022.
Lee said that when Your IT Department was launched, he and Simon aimed to provide a service that was a new concept at the time and has since continued with huge success – giving clients a comprehensive IT support package, with a personal customer experience.
The company has retained high-quality employees by providing career development opportunities through its own training programme which offers financial incentives.
“It’s really important that we’ve remained an independent company, when many similar firms have been bought-up or have merged with larger organisations,”
added Lee.
“These mergers often lead to a poorer customer experience, as that personal touch is lost and disillusioned staff look elsewhere.
“Our strength is in the dedication and loyalty of our employees and I’m sure it will be in the future, as the company continues to grow with a skilled and happy workforce.”
www.your-itdepartment.co.uk