66% would decline a business trip if they didn’t feel confident their employer was prioritising their safety and wellbeing

• 47% say their organisation takes the risks associated with business travel more seriously than it used to
• But 46% think their employer could do more to keep them safe whilst travelling 
• 45% would like their employer to check in on them more when they are travelling

Two thirds of business travellers (66%) would decline a business trip if their employer was not prioritising their safety and wellbeing and 59% would quit their job if they felt their safety when travelling was not a priority, says a new Opinium* survey of 500 UK-based business travellers, commissioned by World Travel Protection, a leading global travel risk management organisation.

Almost half (47%) of business travellers say their organisation takes the risks associated with business travel more seriously than it used to, and more than half (52%) say their employer expresses concern about their well-being and takes steps to help them feel safe while travelling.

However, almost half (46%) say that their employer could do more to keep them safe, and the survey reveals that there are surprisingly low levels of practical support.

For example:

• More than a third (36%) say their organisation doesn’t offer any practical information ahead of or during travel;
• Only 15% receive a full briefing on the travel destination;
• Whilst half (49%) say they are provided with a travel risk app with live destination alerts and location notification for emergencies, only one in six (18%) have downloaded it;
• Just one in six (16%) are given a number to call if something were to go wrong outside of business hours;
• and only 14% receive regularly check-ins from their employer. Almost half of travellers (45%) would like their employer to check in on them more when they are travelling.

Kate Fitzpatrick, Security Director, EMEA, at World Travel Protection, said:

“It’s concerning that almost half of business travellers believe that their employer could do more to keep them safe when travelling, especially with so many prepared to turn down business trips or even leave the company if they don’t feel their safety is a priority.”

“Preparation is key when it comes to business travel. It’s very important that travellers are given detailed pre-travel briefings, so they are prepared before they set off. It’s also critical they have access to current information on their trip so they’re aware of any changes and know where to turn should they need support whilst away. Partnering with a travel risk management company, like World Travel Protection, also ensures employees have access to the most up-to-date security and health information 24/7, as well as a global support network of highly qualified medical and security professionals,” 

Fitzpatrick continued.
 

*Opinium online survey conducted with 500 people, who travel for business at least once a year in the UK, from 1 – 8 February 2024.

For 30 years, World Travel Protection (WTP) has taken care of corporate and leisure travellers across the globe by providing access to 24-hour emergency assistance.


In addition to support services for medical, travel, and security emergencies, WTP – part of the Zurich Insurance Group – educates and trains businesses to mitigate exposure to inherent risks associated with travelling abroad. Emergency assistance encompasses medical case management, evacuation and repatriation together with providing access to virtual care services (telehealth) and security intelligence.

A key foundational component of a leading assistance provider is its global network. WTP’s GlobalCare Network ensures our customers have access to over 85,000 providers worldwide.

Millions of travellers place their trust in WTP each year for assistance across 200 countries. For more information, visit www.worldtravelprotection.com.